At ZS999, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, how it is used, who we share it with, and how we keep it secure. It applies to all players in Pakistan using the ZS999 platform, app or any related services.
Six pillars that define how ZS999 handles your personal information and keeps your account safe.
Every connection between your device and ZS999 is protected by SSL/TLS encryption. Your account credentials, PKR payment details and personal data are transmitted securely at all times.
Personal data collected by ZS999 is stored on secured servers with access controls and monitoring. We apply technical and organisational measures to prevent unauthorised access, disclosure or loss.
ZS999 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is only shared where necessary to operate the platform and process PKR transactions.
Players have the right to access, correct and request deletion of their personal data. You can also manage cookie preferences and marketing communication settings through your account at any time.
PKR payment data processed via JazzCash, Easypaisa, Raast and Bank Transfer is handled by certified payment processors. ZS999 does not store full card or mobile wallet credentials on its own servers.
ZS999 uses cookies to improve your experience, remember your preferences and understand how players use the platform. You can review and control which cookies are active through our cookie settings.
This Privacy Policy applies to all players using the ZS999 platform from Pakistan. By registering an account or using any ZS999 service, you acknowledge that you have read and understood this policy. If you have questions, contact our support team at any time.
ZS999 is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy outlines the types of personal information we collect when you register, deposit PKR, place bets, play Casino or Live Casino games, or interact with ZS999 in any other way. It also explains how that information is stored, processed and protected.
We believe that privacy should be straightforward to understand. This document is written in clear language so that every player — whether you're betting on Cricket, PSL matches or trying out our Slots — knows exactly how their data is handled. We do not use complex legal language to obscure what we are actually doing with your information.
This policy applies to the ZS999 website, the ZS999 mobile application available for download, and all services provided under the ZS999 brand. By using any of these, you agree to the data practices described here. If you disagree with any part of this policy, please do not use the platform and contact support to arrange account closure.
ZS999 collects personal data only where it is necessary to provide our services, keep your account secure, process PKR payments and comply with applicable requirements. The categories of data we collect are described below.
When you create a ZS999 account, we collect your full name, date of birth, email address, mobile number and any other information you provide during the registration process. This data is used to create and manage your account and to verify that you meet the minimum age requirement of 18 years.
As part of our Know Your Customer (KYC) process, we may ask you to submit a copy of your CNIC (Computerised National Identity Card) or other government-issued identification document. This is required before withdrawals are processed and is handled in strict confidence. Documents are reviewed by our verification team and retained only for as long as necessary.
We record all deposits, withdrawals, bets and game activity associated with your account. This includes the amounts involved, the payment methods used (such as JazzCash, Easypaisa, Raast or Bank Transfer) and the timestamps of each transaction. This data is essential for account management, dispute resolution and security monitoring.
When you access ZS999 through a browser or the mobile app, we automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, session duration and the pages or games you visit. This data helps us optimise the platform experience and detect unusual activity.
If you contact ZS999 support via email or live chat, we retain a record of those conversations. This allows us to resolve disputes, respond to follow-up queries and improve our service quality. We do not record phone calls without your consent.
| Data Type | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation, age verification |
| Identity Documents | CNIC copy | KYC, withdrawal verification |
| Transaction Data | Deposits, withdrawals, bets | Account management, security |
| Technical Data | IP address, device, browser | Platform optimisation, fraud detection |
| Communications | Support chat, emails | Dispute resolution, service quality |
ZS999 uses the personal data we collect for clearly defined purposes. We do not use your data in ways that would not be reasonably expected by a player on an online gaming platform. The main purposes for which your data is used are as follows:
You can opt out of promotional communications at any time through your account settings or by contacting support. Opting out of marketing does not affect essential account notifications.
ZS999 processes all deposits and withdrawals in PKR. We work with trusted payment processors to handle transactions made through JazzCash, Easypaisa, Raast, Bank Transfer and other supported mobile wallets. The handling of payment data is subject to strict security standards.
ZS999 retains a record of the payment method type used (for example, JazzCash or Bank Transfer), transaction reference numbers, amounts and timestamps. This information is stored for account management purposes and to allow withdrawal verification. ZS999 does not store full mobile wallet PINs, complete bank account numbers or card CVV codes on its own servers.
When you initiate a PKR deposit or withdrawal, your payment details are transmitted securely to our payment processor partners. These partners are contractually required to handle your data in accordance with applicable payment security standards and their own privacy policies. ZS999 selects payment partners who meet strong data protection standards.
Before processing a withdrawal, ZS999 may verify that the destination payment method (JazzCash number, Easypaisa account, bank account or other wallet) matches the name on your registered ZS999 account. This check is carried out to protect players from unauthorised withdrawal requests and is a standard security measure.
All payment data exchanged between your device and ZS999 is encrypted via SSL. Our payment processor partners are certified to handle PKR transactions securely.
ZS999 does not sell your personal data to any third party. We do not share your information with advertisers, data brokers or any organisation that would use it for purposes unrelated to the operation of the ZS999 platform. Data is shared with third parties only in the following limited circumstances:
All third parties who receive personal data from ZS999 are required to handle it securely and use it only for the specific purpose for which it was shared. ZS999 does not authorise third parties to use your data for their own marketing or profiling purposes.
ZS999 uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences and understand how you use the platform.
You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may affect your ability to log in, deposit or access certain features of ZS999. Deleting cookies will also remove your saved preferences and may log you out of your account.
ZS999 retains personal data for as long as your account is active and for a reasonable period after account closure to allow for dispute resolution, fraud investigation and compliance with applicable record-keeping requirements. The general retention periods applied are as follows:
When data is no longer required, it is securely deleted or anonymised in a way that prevents it from being linked back to any individual player.
As a ZS999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact ZS999 support. We will respond to all valid requests within a reasonable timeframe and verify your identity before processing a request that relates to personal data.
Contact ZS999 support at [email protected] to submit a data access, correction or deletion request. We will verify your identity before actioning the request.
ZS999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register, deposit or use any ZS999 service. During the registration process, we collect your date of birth and use this to screen out underage applicants.
If ZS999 becomes aware that personal data has been collected from a person under 18 years of age, the account will be closed immediately, any deposits will be reviewed for return and the personal data will be securely deleted. If you believe a minor has registered a ZS999 account, please contact our support team immediately so the matter can be investigated and resolved promptly.
ZS999 also provides responsible gaming tools, including self-exclusion and deposit limits, which parents and guardians can encourage their adult children to use. For guidance on protecting minors from gambling-related content online, visit the Responsible Gaming page.
ZS999 takes the security of your personal data seriously. We implement a combination of technical, procedural and organisational measures to protect your information against unauthorised access, accidental loss, alteration or destruction.
Despite these measures, no internet-based service can guarantee absolute security. We strongly recommend that you use a unique, strong password for your ZS999 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your permission.
ZS999 may update this Privacy Policy from time to time. When material changes are made — such as changes to the types of data we collect, how we share it, or how long we retain it — we will notify registered players through the platform or by email. The "Last Updated" date at the top of this page will always reflect when the most recent version took effect.
We encourage all players to review this policy periodically. If you continue to use ZS999 after a policy update has been communicated, you will be treated as having accepted the updated terms. If you do not agree with changes to this policy, you should stop using the platform and contact support to request account closure and data handling guidance.
Minor clarifications — such as correcting a typo or updating contact information — may be made without individual notification, though the updated date will always be revised to reflect any edit.
If you have any questions, concerns or requests relating to this Privacy Policy or how ZS999 handles your personal data, our support team is available around the clock. Please do not hesitate to get in touch — your privacy matters to us and we will respond to all genuine enquiries as quickly as possible.
[email protected] — available 24/7. For data access, correction or deletion requests, please include your registered account email and the nature of your request so we can verify your identity and assist you efficiently.
You can also visit the FAQ page for quick answers to common account and privacy questions, or the Terms and Conditions page for the full platform rules that work alongside this Privacy Policy.